Shipping policy
Shipping Policy
Thank you for shopping with us! We are so excited to get your new favorites on their way to you. 💕 Please review our shipping information below before placing your order.
📦 Order Processing
Orders are typically processed and packaged within 1–3 business days after your order is placed.
Orders are not processed or shipped on weekends or major holidays. During launches, sales, holidays, or periods of high order volume, processing may take a little longer.
🚚 Shipping
We currently ship orders within the United States.
Once your order has been shipped, you will receive an email with your tracking information.
Standard shipping generally takes approximately 3–7 business days after your order has shipped. Delivery times are estimates and are not guaranteed, as delays caused by the shipping carrier may occur.
💰 Shipping Rates
Shipping costs are calculated at checkout based on your order and shipping address.
FREE SHIPPING may be offered on qualifying orders during promotions or when the order meets our free-shipping minimum.
📍 Incorrect Shipping Addresses
Please make sure your shipping address is correct before completing your order.
If you provide an incorrect or incomplete address and your package is returned to us, additional shipping charges may apply to reship your order.
If you notice an address error immediately after placing your order, please contact us as soon as possible. We will do our best to make corrections before the order ships, but we cannot guarantee that changes can be made.
📦 Lost, Stolen, or Delayed Packages
Once an order has been delivered to the address provided at checkout, we are not responsible for packages that are lost or stolen.
If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local post office or shipping carrier.
If your package appears to be delayed or has not received a tracking update, please contact us and we will do our best to assist you.
💕 Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged package and items.
We will review the situation and work with you to determine the appropriate resolution.
🔄 Returns & Exchanges
Please see our Return & Exchange Policy for information regarding eligible returns, exchanges, deadlines, and return shipping costs.
✈️ International Shipping
At this time, we do not offer international shipping.
📧 Questions
If you have any questions about your order or shipping, please contact us at:
Country & Curvy Clothing BCo.
We are happy to help! 💕